![]() ![]() What are the Official Charts Company going to do? Recall the previous week’s chart? Union J have a Number One album. “The following Monday, Union J’s fans could each get a full refund. The album would go to Number One on the Sunday. For the holidays, the company has expanded this window: If an item was purchased between November 14 and Decemyou have until Januto return or exchange it. “Union J’s more ambivalent fans (which seems to be most of them) could buy that album during its first week on sale, knowing that they’ll be able to get their money back. Normally, the Apple Store online and retail offers a 14-day return policy on any item sold. “iTunes’ new rule means Union J – and it probably would be Union J – could put an album on sale on Monday morning,” the mag explains. But I think youre still past that window. What’s more, while apps on the app store are protected by “digital rights management” (DRM), letting Apple potentially revoke any download which it refunds, music sales are entirely DRM-free, meaning that unscrupulous fans could download the song, request a refund, and keep hold of the song anyway.Įven if fans are honest, music magazine PopJustice has questioned whether the practice might open up new ways to manipulate the charts. Idk about Apple, but other retail stores have an extended return window for holiday. It would be the equivalent of buying a DVD, watching the movie, and then returning it-something most retail stores don’t allow.” That has led many developers, particularly those who make single-use or short-term apps, to worry that they may see an increase in returns, as people “rent” their applications for no cost.įor example, ReadWrite’s Adriana Lee suggests that “you can keep your visiting brother out of your hair with Grand Theft Auto: San Andreas, and then ask for the $6.99 back after he leaves in a week. Apple, on the other hand, appears to be honouring refund requests, even for software which has been used within the 14 day period. The regulations allow companies to refuse the right of withdrawal once the “performance” of digital content has begun – in other words, once a user has listened to a song or used an App. The steps to complete this process can be. Also, if you ordered an item online and the product arrived damaged, you can return it to any Apple Store, or by contacting Customer Service at 1-80.Apple appears to have gone further than European regulations demand, however. Prior to returning your Apple product, it is required that you perform a factory reset and unlock your device. If you choose to return your engraved item or custom-configured Mac, your refund will be issued to the original payment method you used on your order. It’s best to check to see if the product you want to exchange is in stock at an Apple Store near you.Īpple’s return policy states that engraved items and custom-configured Macs are not eligible for an exchange. You can only return custom-configured Macs or engraved items for a refund. You can also call at (800)MY-APPLE for returning your product. You can return either online or at the Apple retail store. Including Airpods, iPhone, iPad, Apple Watch, MacBook and third-party accessories. Apple Store for an exchange. If you exchange a product, you will need to bring the original receipt, packaging, and any included accessories within 14 days of the date you received the product. Remember that when exchanging Apple products, the availability of items is not always guaranteed. You can return any Apple product within 14 days from the date you received it. As long as you've purchased your item from an Apple Store or online in the United States, you'll be able to take your items to any U.S. If you opt to do an Apple product exchange, you will need to visit the Apple Store in person. ![]()
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